Some Compaq Computers Boot Slowly with AutoMount Enabled

• Microsoft Windows 95

SYMPTOMS

If the DriveSpace compression driver is loaded in memory and the Automatically Mount New Compressed Devices option is enabled, your Compaq computer may take an unusually long time to boot.

CAUSE

This problem occurs because of the manner in which certain Compaq computers access their floppy disk drives. When the Automatically Mount New Compressed Devices option is enabled on these computers, the floppy disk drives are repeatedly accessed as the computer boots, causing the boot process to take an unusually long time.

RESOLUTION

To resolve this problem, use one of the following two methods:

• Disable the Automatically Mount New Compressed Devices option. To do so, follow these steps:

  1. Click the Start button, point to Programs, point to Accessories,

        point to System Tools, then click DriveSpace.
  

  2. On the Advanced menu, click Options.

  3. Click the Automatically Mount New Compressed Devices check box

        to clear it.
  

  4. Click the OK button.

  5. Click OK.

  6. On the Drive menu, click Exit.

• Change the Power Up Speed setting on your Compaq computer from Automatic to Full. For information about how to change this setting, please contact your computer manufacturer.

STATUS

Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.