Removing Faxes from the Microsoft Fax Queue

Last reviewed: August 28, 1995
Article ID: Q130983

The information in this article applies to:

Microsoft Windows 95

SUMMARY

This article describes how to manually remove faxes from the queue in Microsoft Exchange in Windows 95.

MORE INFORMATION

You may want to clear the fax queue by manually removing the temporary files that compose the faxes in the queue. To do so, follow these steps:

Quit and log out of Microsoft Exchange.
Open an MS-DOS command prompt session.
Type the following command to move to the fax queue directory
```
      cd\<windir>\spool\fax
```
where <windir> is the Windows 95 directory.
Type the following commands to remove the temporary spool files:
```
      del *.mg3
      del *.efx
```
Type "exit" (without quotation marks) to close the MS-DOS command prompt session.
Restart Microsoft Exchange.

NOTE: A fax sitting in the outbox will start the faxing process and put the fax or faxes back into the queue.

KBCategory: kbusage
KBSubcategory: wpp95 win95 exchange msnetwork
Additional reference words: 95

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Last reviewed: August 28, 1995
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