Using Help Causes Text or Image to Disappear in Paint

 Last reviewed: August 28, 1995
Article ID: Q131649
The information in this article applies to:
  • Microsoft Windows 95

SYMPTOMS

When you are working with an image in Windows 95 Paint, the following problems may occur when you invoke Help:

  • When you are editing text with the Text tool, the text disappears when you start Help and does not reappear when you close Help.
  • If part of the image is selected with the Select or Free Form Select tool, it is no longer selected after you start Help.
  • If you are editing an image with the Curve or Polygon tool, it disappears after you start Help.

RESOLUTION

To work around this problem, use either of the following methods:

  • Save the file before you start Help so that you can reopen the intact file after you close Help.
  • Click elsewhere in the Paint workspace to set the image, or click another control on the toolbar, before you start Help.

Note that these workarounds work for disappearing text or images. There is no workaround to keep part of the image selected with the Select or Free Form Select tool when you start Help. You must select the area again after you close Help.

STATUS

Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

KBCategory: kbusage kbtool
KBSubcategory: wpp95 win95 appscomp
Additional reference words: 95

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Last reviewed: August 28, 1995
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