Read Errors with Texel (Plextor) Single-Speed CD-ROM Drive

• Microsoft Windows 95

SYMPTOMS

When you are using a Texel (Plextor) single-speed CD-ROM drive, you may experience either of the following symptoms:

• You receive read errors when you try to access a CD-ROM in the drive.
• You are unable to play audio CDs.

• DM-3021

CAUSE

The Texel CD-ROM drive has a firmware version prior to 1.10.

RESOLUTION

To resolve this problem, use either of the following methods:

• Upgrade the firmware in the Texel CD-ROM drive to version 1.10 or higher. For more information about this upgrade, please contact the manufacturer of the drive.
• If Windows 95 is loading protected-mode drivers for the SCSI controller that the Texel CD-ROM drive is connected to, disable the protected- mode drivers. To do so, follow these steps:

  1. Use the right mouse button to click My Computer, then click

        Properties on the menu that appears.
  

  2. Click the Device Manager tab.

  3. Click the SCSI controller, then click Properties. Note that you may

        need to expand a branch of the hardware tree by double-clicking the
        branch, or by clicking the plus sign (+) to the left of the branch,
        before you can click the SCSI controller.
  

  4. Click the Original Configuration (Current) check box to clear it,

        then click OK.