Windows Explorer Does Not Refresh Disk Drives Automatically

• Microsoft Windows 95

SYMPTOMS

When you use Windows Explorer (Explorer.exe) to examine the contents of a disk drive, you see any of the following symptoms after you remove a disk from the disk drive and insert a new disk:

• The right-hand side of the Explorer window continues to display the contents of the original disk.
• The right-hand side of the Explorer window displays the contents of the new disk, but the left-hand side continues to display folders from the original disk.
• After expanding the disk drive branch by double-clicking the branch or by clicking the plus sign (+) to the left of the branch, the left-hand side of the Explorer window displays folders from both the original disk and the new disk, and the right-hand side continues to display the contents of the original disk.

CAUSE

On most computers, Windows Explorer is not automatically notified when the disk in a disk drive changes.

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The Auto Insert Notification check box has been cleared in Device Manager, causing media changes not to be reported by the 32-bit CD-ROM driver.

RESOLUTION

After you remove a disk from a disk drive and insert a new disk, refresh the Windows Explorer display by clicking Refresh on the View menu, or by pressing the F5 key.

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To enable Windows 95 to update CD-ROM directory listings when you are using 32-bit drivers, follow these steps to enable the Auto Insert Notification option:

1. In Control Panel, double-click the System icon.

2. On the Device Manager tab, double-click CD-ROM, and then double-click the installed CD-ROM device.

3. On the Settings tab, click the Auto Insert Notification check box to select it.

4. Click the Close button. When you are prompted to restart your computer, do so.