Known Issues with MS Print Agent for NetWare (MSPSRV)

• Microsoft Windows 95

SYMPTOMS

You may experience one or more of the following problems with Microsoft Print Agent for NetWare Networks (MSPSRV):

Wrong Font Size Used on Print Server Tab in Printer Properties

When you click the Print Server tab in the Printer Properties dialog box, the text extends beyond the border of the dialog box. The dialog box is still usable.

Error Message: Could Not Enumerate Print Servers on this Server

When you click "Enable Microsoft Print Server for NetWare," you receive the following error message:

   Could not enumerate print servers on this server.

Cannot Activate Print Server List Box

In order to activate the Print Server list box, you must click the NetWare Server list box and then click your NetWare server. You must do this even if the appropriate NetWare server appears in the box.

Preferred Server Listed Twice in Network Neighborhood

MSPSRV causes the server on which the print queue resides to appear in Network Neighborhood. If this is also your preferred server, you may see it listed in Network Neighborhood twice.

You are Prompted for Password to NetWare Server

Each time you access a NetWare server, you are asked for the password. This occurs even when you are already logged on to the NetWare server.

Lost Connection to NetWare Server When Printing

If MSPSRV is enabled and you send multiple print jobs to a NetWare print server, you lose the connection to the NetWare server.

Wrong Form Printed

All print jobs sent to a NetWare server print queue revert to form zero, even if a different form number or name is used.

For additional information about this problem, please see the following article in the Microsoft Knowledge Base:

   ARTICLE-ID: Q148904
   TITLE     : NetWare Print Jobs Always Use Form Zero

Must Restart Computer After Enabling or Disabling MSPSRV

After you enable or disable MSPSRV, you must restart your computer.

Not All NetWare Print Servers Enumerated

A Windows 95-based workstation with MSPSRV enabled may not enumerate all of the NetWare print servers on the list.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Windows 95. An update to address this problem is now available, but is not fully regression-tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft does not recommend implementing this update at this time. Contact Microsoft Technical Support for additional information about the availability of this update.