Toshiba 4500 May Not Resume Correctly if Suspended from StartLast reviewed: February 2, 1996Article ID: Q132837 |
The information in this article applies to:
SYMPTOMSOn a Toshiba 4500 computer, when you use the Suspend command on the Start menu, the computer may spontaneously restart during the resume phase.
CAUSEAn old version of Toshiba's Apm.sys driver may prevent programs from resuming properly.
RESOLUTIONInitiate the Suspend command by using the Suspend button on the portable computer, rather than by using the Suspend command on the Start menu. Also, contact Toshiba for an updated Apm.sys driver.
MORE INFORMATIONA similar problem has been reported on the Toshiba 4700cs computer. You can work around the problem by using the Suspend button on the computer rather than the Suspend command on the Start menu.
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KBCategory: kbhw kb3rdparty
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