Disabling Adaptec SCSI Chip in CMOS Hangs Windows 95

 Last reviewed: March 5, 1996
Article ID: Q133075
The information in this article applies to:
  • Microsoft Windows 95

SYMPTOMS

Windows 95 may stop responding (hang) the first time it restarts after you run Setup.

CAUSE

This problem can occur if the Adaptec AIC-6360 SCSI chip is disabled in your computer's CMOS settings.

RESOLUTION

To resolve this problem, disable the SCSI adapter in Device Manager. To do so, follow these steps:

  1. Start Windows 95 in Safe mode.

  2. Use the right mouse button to click My Computer, then click Properties on the menu that appears.

  3. On the Device Manager tab, double-click the SCSI Controller branch.

  4. Click the SCSI adapter, then click Properties.

  5. Click the Original Configuration check box to clear it, then click OK.

MORE INFORMATION

When the Adaptec AIC-6360 SCSI chip is disabled in the computer's CMOS settings, Windows 95 detects the device but cannot detect that it has been disabled. This causes the miniport drivers for the SCSI device to attempt to load, and may cause the system to hang

KBCategory: kbsetup kbenv kbhw
KBSubcategory: wpp95 win95
Additional reference words: 95

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Last reviewed: March 5, 1996
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