Err Msg: Software Installed Interferes w/Display Mini-Driver

Last reviewed: August 21, 1995
Article ID: Q134511

The information in this article applies to:

Microsoft Windows 95

SYMPTOMS

When you start Windows 95, you may receive the following error message:

   Software has been installed which interferes with the proper working
   of the Windows 95 display mini-driver...

CAUSE

The Setup program for some third-party programs replaces the Windows 95 Pnpdrvr.drv video driver. The video driver supplied by these programs turns off the device bitmap capability needed for Windows 95 display mini- drivers. The following programs are known to cause this problem:

PCAnywhere 2.0 by Symantec
Carbon Copy 2.5 by Microcom
Close Up 6.0 by Lambert

RESOLUTION

Install the Windows 95 standard VGA video driver when you are running any of the programs listed above. Or, call the program's manufacturer to inquire about obtaining an update to the program that corrects this problem.

KBCategory: kb3rdparty kbdisplay kberrmsg
KBSubcategory: posfest win95
Additional reference words: 95

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Last reviewed: August 21, 1995
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