Micron Pentium 90 with Phoenix BIOS Hangs on Shutdown

Last reviewed: April 3, 1996
Article ID: Q134533

The information in this article applies to:

Microsoft Windows 95

SYMPTOMS

When you use the Shut Down command to shut down Windows 95 on a Micron Pentium 90-MHz computer, the computer may stop responding (hang).

CAUSE

This problem occurs because the computer contains an outdated BIOS. The problem occurs with BIOS revision number 4.04 M54Pi-N14p.

RESOLUTION

To correct this problem, Micron recommends that you upgrade the ROM BIOS to revision 19. You can obtain the ROM BIOS flash upgrade from Micron, or from Micron's Web site at:

   http://www.mei.micron.com

Download the 90_PM_19.ZIP file from Micron's Web site.

KBCategory: kbhw
KBSubcategory: posfest win95
Additional reference words: 95

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: April 3, 1996
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.