Phone Dialer Prompts to Pick Up Handset Before Dialing Is Done

Last reviewed: August 22, 1995
Article ID: Q135148

The information in this article applies to:

Microsoft Windows 95

SYMPTOMS

When you are using Phone Dialer or the Microsoft Exchange Address Book's dialing feature, you may be prompted to pick up the handset before the dialing is finished. When you do so, the dialing is interrupted.

CAUSE

Some modems do not break the circuit between the phone handset and the phone line while dialing. On pulse-dial phone systems, this prevents the modem from being able to completely dial the phone number if the handset is taken off the hook before the dialing is finished.

RESOLUTION

Wait until the pulse dialing is finished before picking up the handset.

KBCategory: kbtool
KBSubcategory: posfest win95 wincomm wintapi
Additional reference words: 95 drop carrier

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: August 22, 1995
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.