Windows 95 CD-ROM Printers.txt File

Last reviewed: August 30, 1995
Article ID: Q135890

The information in this article applies to:

Microsoft Windows 95

SUMMARY

This article contains a copy of the information in the Printers.txt file from the Windows 95 CD-ROM. Setup copies this file to the Windows folder.

MORE INFORMATION

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              Microsoft Windows 95 README for Printers
                             August 1995
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             (c) Copyright Microsoft Corporation, 1995

This document provides complementary or late-breaking information to supplement the Microsoft Windows 95 documentation.

HOW TO USE THIS DOCUMENT

To view Printers.txt on screen in Notepad, maximize the Notepad window.

To print Printers.txt, open it in Notepad or another word processor, and then use the Print command on the File menu.

CONTENTS

PRINTING OVER A NETWORK TRUETYPE FONT AVAILABILITY FOR PRINTING CANON COLOR BULLET-JET SUPPORT FARGO PRIMERA AND PRIMERA PRO SUPPORT HEWLETT-PACKARD DESKJET SUPPORT HEWLETT-PACKARD LASERJET PRINTER SUPPORT LEXMARK PRINTER SUPPORT QMS JETSCRIPT BOARDS LASERMASTER PRINTER SUPPORT NEC SILENTWRITER SUPERSCRIPT 610 SUPPORT

NOTE: In general, the printer drivers provided with Windows 95 are preferable to Windows 3.1 drivers for any given printer. However, you might want to consult the printer manufacturer to determine the best printing solution for your printer.

PRINTING OVER A NETWORK

By default, Windows 95 uses the network path as the port designation for network printers. This is slightly different from Windows 3.1, and some programs might have problems. A network path (also known as a UNC name) is typically in this format:

     \\server\printqueue

However, network paths tend to be longer than their Windows 3.1 equivalents, and this results in problems for some programs. If you experience problems, you can revert to the Windows 3.1 method of addressing network resources. For more information, look up "capturing, printer ports" in the Windows Help Index.

Some programs may also experience difficulties if the network path contains a space character. This can be resolved as described above, or you can change the network path so it does not contain spaces. See your network administrator for help with changing the network path name.

Problems Printing to PostScript Printers Over a NetWare Network If you have difficulties printing to a PostScript printer over a network, it may be because banner pages are incorrectly configured on the NetWare server. Unless banner pages are correctly configured on the NetWare server, they will cause errors and nothing will print. To solve this problem, you can either disable banner pages by removing the check mark from the Banner Pages box in Capture printer properties, or contact your network administrator to correctly configure banner pages on the NetWare server for a PostScript printer.

Unwanted Banner Pages on a NetWare Network from MS-DOS Programs

If you are still receiving unwanted banner pages when printing from MS-DOS programs after checking the Banner Page setting as described above, you'll need to change the port designation for the printer from the network path (UNC) name, to the Captured port. To do this:

On the Details tab of printer properties, click the down-arrow on the box that shows the \\Server\Printqueue name, and look for an entry that shows LPTx:, where LPTx: is the LPT port you have captured.

2. Select LPTx: (\\Server\Printqueue), and then click Apply. 3. Click the Capture tab, and then disable the banner page setting as

   described above.

TRUETYPE FONT AVAILABILITY FOR PRINTING

TrueType fonts are not usually available when printing in lower resolutions (75-150 dpi) on inkjet printers. This does not apply to laser and dot-matrix printers. TrueType fonts are also not available when using the Generic/Text Only printer driver.

CANON COLOR BUBBLE-JET SUPPORT

You may notice some printing differences in the Windows 95 drivers for the Canon Color Bubble-Jet (BJC) printers if you upgrade from Windows 3.1. The Canon BJC-70, BJC-600, BJC-600e, BJC-800, and BJC- 4000 drivers from Windows 3.1 are automatically upgraded to Windows 95 drivers as part of the Windows 95 installation because the Windows 3.1 versions do not work under Windows 95. Please contact your local Canon representative company (or refer to the information in the "Where to Find More Help" section of your printer's manual) for information about updated driver availability for optimal support of these devices.

FARGO PRIMERA AND PRIMERA PRO SUPPORT

Some older versions of the Fargo Primera and Primera Pro printer drivers do not operate correctly under Windows 95. The Fargo Primera requires version 4.3 or later, and the Primera Pro requires version 2.7 or later. To obtain either of these drivers, contact Fargo's BBS or their technical support at the numbers listed in the printer documentation.

HEWLETT-PACKARD DESKJET PRINTER SUPPORT

Versions 6.1 and earlier of the Hewlett-Packard DeskJet printer drivers will not function under Windows 95, and it is not possible to install them. If you are using them with Windows 3.1, they will be upgraded to version 6.5 with Windows 95. See the following section if you are using a DeskJet 600 or 800 series model.

Hewlett-Packard DeskJet 600, 660C, and 850C Printer Support

To optimally use your DeskJet 600, 660C, or 850C, determine if your DeskJet printer includes a printer driver that is compatible with Windows 95. (To determine if your printer driver is compatible with with Windows 95, refer to the disk label.)

Case 1: If you have a printer driver that is compatible with Windows 95.

If you already have Windows 95 installed and are installing a new DeskJet 600 or 800 series printer, Windows 95 automatically identifies your printer and installs the printer driver. When you see the prompt asking for the OEM-provided disk, click OK, and then insert the HP DeskJet Printer disk #1 that came with your printer into the appropriate floppy disk driver. Follow the steps displayed on your screen.

If Windows 95 does not automatically detect your HP DeskJet printer, follow the steps listed on the label of the HP DeskJet Printer Driver disk #1 that came with your printer.

If you are upgrading from Windows 3.1 to Windows 95 and already have your DeskJet installed with a Windows 95 compatible printer driver (version 7.0 or greater), you do not need to do anything else.

Case 2: If you do not have a Windows 95 compatible printer driver (you have a Windows 3.1-only printer driver).

To obtain a Windows 95 compatible printer driver for your DeskJet printer, contact the HP Driver Distribution Center referenced in your HP DeskJet Printer Users Manual. Until you obtain your Windows 95 printer driver, follow the instructions below to enable printing under Windows 95.

Click Start, point to Settings, and then click Printers.

2. Click the Add Printer icon, and then follow the instructions on

   your screen.

3. When you are asked to select the printer manufacturer and model

   number, select "HP DeskJet 550C Printer" for a 660C or 850C
   printer; or the "HP DeskJet 540" if you have a DeskJet 600.

4. Click Next, and then follow the steps displayed on the screen.

HEWLETT-PACKARD LASERJET PRINTER SUPPORT

If you have upgraded from Microsoft Windows 3.1 to Microsoft Windows 95, you can disregard the following instructions; all of the optimized software is installed on your computer during the Windows 95 installation.

If you are adding a LaserJet 4 printer, a Color LaserJet, or a LaserJet 5P/5MP to your Windows 95 system, you can get optimized printing performance by following the steps in the relevant section below. HP LaserJet printer and HP-provided printer driver issues should be directed to Hewlett-Packard. Please consult Hewlett- Packard's Driver Distribution or Customer Support centers listed in the documentation accompanying your printer for more information.

HP LaserJet 4 Printer - PCL Support

Recommended software: Windows 95 printer driver & HP TrueType Screen Fonts.

HP offers the LaserJet 4 printer user HP TrueType Screen fonts to match your internal printer fonts. To obtain these fonts, contact your Hewlett-Packard Driver Distribution center.

HP LaserJet 4Si, 4L, 4P, 4 Plus, and 4V Printers - PCL Support

Recommended software: Windows 95 printer driver & HP TrueType Screen Fonts.

NOTE: You will need the HP TrueType screen fonts to match your internal printer fonts. Locate the disks that came with your HP LaserJet printer, and then follow the steps below. If you cannot find your software disks, contact your Hewlett-Packard Driver Distribution Center.

Insert Disk 1 of the HP LaserJet Printing System disk set into the appropriate floppy disk drive.

2. Click Start, and then click Run. 3. In the Run dialog box, type "A:\Setup" 4. Click "Custom" installation, and then click the appropriate HP

   LaserJet printer.

5. Click HP TrueType Screen fonts. Deselect the Printer Driver,

   Status Window, and the Travel Guide. Click OK, and then follow the
   steps displayed on the screen.

HP LaserJet 5P Printer - PCL Support

Recommended software: Windows 95 printer driver & HP TrueType Screen Fonts.

NOTE: HP plans to update the LaserJet 5P software for enhanced Windows 95 support. Contact your HP Driver Distribution for information, or contact your authorized HP dealer.

Insert Disk 1 of the HP 5P LaserJet Printing System disk set into the appropriate floppy disk drive.

2. Click Start, and then click Run. 3. Type "A:\Setup." 4. Select "Typical" installation, and then follow the steps displayed

   on screen.

HP Color LaserJet Printer - PCL Support

Recommended software: HP Color LaserJet driver & HP TrueType Screen Fonts.

NOTE: Locate the disks that shipped with your HP Color LaserJet printer, and then follow the steps below. If you cannot find your software disks, contact your Hewlett-Packard Driver Distribution Center.

Insert Disk 1 of the HP Color LaserJet Printing System disk set (Windows 3.1 PCL Printing System) into the appropriate floppy disk drive.

2. Click Start, and then click Run. 3. Type "A:\Setup." 4. Select "Express" installation, and then follow the steps displayed

   on the screen.

NOTE: To take advantage of Image Color Matching support in Windows 95, you need to install the HP Color LaserJet driver shipped with Windows 95.

HP LaserJet 4M to 5MP printers - PostScript Support

Recommended software: Windows 95 PostScript printer driver.

NOTE: Do not use the PostScript printer driver supplied with your HP printer.

HP Color LaserJet Printer - PostScript Support Recommended software: HP Color LaserJet PostScript printer driver.

NOTE: Locate the disks that shipped with your HP Color LaserJet printer, and then follow the steps below. If you cannot find the disks, contact your Hewlett-Packard Driver Distribution center.

Insert the HP Color LaserJet Printer disk, Windows 3.1 PostScript 2.1.1., into the appropriate floppy disk drive.

2. Click Start, point to Settings, and then click Printers. 3. Click the Add Printer icon, and then follow the instructions using

   the HP Color LaserJet PostScript driver disk.

4. Click the Have Driver Disk button. If you are prompted to replace

   or update the driver, click Yes.

HP LaserJet Troubleshooting

Printer Status Conflicts: You can potentially have a conflict between the Microsoft printer status reporting program and the HP Status Window. Here are the symptoms: During printing, the Microsoft status program gives you printing status information. At other times, if a printer error or other condition occurs (the printer runs out of paper, paper jam, the parallel cable is disconnected, the printer cover is open, etc.), the HP Status Window gives you a message.

If you have installed the HP Status Window, uninstall it by following these steps:

Click Start, and then click Programs.

2. Click the HP LaserJet folder. 3. Double-click the Deinstall HP Status Window icon. 4. Click Yes to restart Windows.

"Error 21 -- print overrun" If this occurs on your LaserJet printers, turn on "Page Protection" if the option is available in the Device Options tab of the printer properties. On LaserJet 3 printers, you will need to set it directly on the printer's front panel. If the Page Protection option is not available, and you are using a LaserJet 4 printer, try changing the printer driver to Raster mode instead of vector mode in the Graphics tab of the printer properties and/or reduce the complexity of the page.

LEXMARK PRINTER SUPPORT

You may experience difficulties in using the bidirectional support with some Lexmark 40x9 LaserPrinter printers under Windows 95. To enable bidirectional support, follow the instructions below:

Verify you have a file named LEX01.386 in your Windows\System folder.

2. Under the [386Enh] section of System.ini in your Windows

   folder, add these lines:

        device=lex01.386
        WPSLPT#=1

   where # = 1, 2 or 3, corresponding with LPT1, LPT2, or LPT3
   respectively.
   (Example: For LPT2, the line would read WPSLPT2=1)

3. Save the changes and restart your computer.

QMS JETSCRIPT BOARDS

To print with QMS JetScript boards under Windows 95, it is necessary to create a port called LPTx.DOS (where LPTx is LPT1, LPT2, or LPT3 based on how the JetScript board is configured). To do this, follow the steps below. These steps assume you have a printer driver already installed. If you do not have a printer driver installed, click the Add Printer icon in the Printers folder, and then follow the on-screen instructions.

In the Printers folder, use your right mouse button to click the printer icon for the QMS JetScript, and then click Properties.

2. Click the Details tab, and then click the Add Port button. 3. Click Other, and then click Local Port in the list box. 4. Click OK, and then enter the name of the port you want to add (for

   example, LPT1.DOS).

5. Click OK, and then click OK again to close the Printer Properties

   dialog box.
   The printer should be ready to use.

LASERMASTER PRINTER SUPPORT

The Windows 3.1 printer driver for LaserMaster products will not function under Windows 95. For information about obtaining drivers that are compatible with Windows 95, contact LaserMaster Technical Support at the phone number listed in the documentation that came with your printer.

NEC SILENTWRITER SUPERSCRIPT 610

The Windows 3.1 printer driver for NEC SilentWriter SuperScript products will not function under Windows 95. For information about obtaining drivers that are compatible with Windows 95, contact NEC Technical Support at the phone number listed in the documentation that came with your printer.

KBCategory: kbreadme kbprint
KBSubcategory: win95
Additional reference words: 95

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Last reviewed: August 30, 1995
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