PCMCIA Card Does Not Work After Running PCMCIA Wizard

 Last reviewed: January 12, 1996
Article ID: Q136014
The information in this article applies to:
  • Microsoft Windows 95

SYMPTOMS

After you run the PC Card (PCMCIA) Wizard to install protected-mode socket services for a PCMCIA card, you are instructed to shut down Windows 95 and then turn your computer off and back on. If you restart your computer by pressing CTRL+ALT+DEL, instead of turning the computer off and back on, you may receive an error message stating that the PCMCIA drivers are not working correctly.

CAUSE

The protected-mode drivers for the PCMCIA controller may not initialize correctly when you restart your computer by pressing CTRL+ALT+DEL because the real-mode drivers still have control of the device.

RESOLUTION

Shut down Windows 95 and then turn your computer off and back on.

MORE INFORMATION

The real-mode drivers may remain in memory after a "soft" reset. You must turn the computer off and back on to completely remove the real-mode drivers from memory.

This issue is known to affect Databook controllers.

The products included here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

REFERENCES

Microsoft Windows 95 "Resource Kit," pages 614-617

KBCategory: kbhw
KBSubcategory: win95
Additional reference words: 95

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: January 12, 1996
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.