|
The information in this article applies to:
SYMPTOMS
When you install Windows 95 on a Canon Innova 10c notebook computer, your
computer may stop responding (hang) when Windows 95 tries to restart the
computer the first time.
If you can complete the Setup process, and you choose to enable Advanced
Power Management (APM) support, your computer may hang when you start
Windows 95, or when you click the Suspend command on the Start menu.
CAUSE
The BIOS in your computer is not completely compatible with Windows 95.
RESOLUTION
If you are attempting to install Windows 95 and your computer has stopped
responding when attempting to restart for the first time, follow these
steps to work around the problem:
- Start Windows 95 in Safe mode. To do so, restart your computer, press
the F8 key when you see the "Starting Windows 95" message, and then
choose Safe Mode from the Startup menu.
- Use the right mouse button to click My Computer, and then click
Properties on the menu that appears.
- Click the Device Manager tab.
- Double-click the Hard Disk Controllers branch to expand it, and then
double-click the hard disk controller installed in your computer.
- Click the Original Configuration (Current) check box to clear it, and
then click OK.
If you have enabled APM support and your computer hangs when Windows 95
attempts to start, or when you click Suspend on the Start menu, follow
these steps to work around the problem:
- If you cannot start Windows 95 normally, start it in Safe mode. To do
so, follow the instructions in step 1 above.
- Use the right mouse button to click My Computer, and then click
Properties on the menu that appears.
- Click the Device Manager tab.
- Double-click the System Devices branch to expand it, and then double-
click Advanced Power Management Support.
- On the Settings tab, click the Enable Power Management Support check
box to clear it.
- Click OK.
- Use any text editor (such as Notepad) to open the System.ini file
in the Windows folder. Disable the following line in the [386Enh]
section of the file by placing a semicolon (;) at the beginning of
the line:
device=*vpowerd
- Save and then close the System.ini file, and then restart your computer.
You may want to contact your computer manufacturer to inquire about a
possible BIOS upgrade that resolves these problems.
MORE INFORMATION
This behavior may also occur on a Mitsubishi ApricotNote NS M3472
computer with an ACER BIOS and Advanced Power Management version 1.0.
The resolution in this article also applies to this computer.
|