Windows 95 Backup Asks for Password

Last reviewed: December 11, 1996
Article ID: Q136889

The information in this article applies to:

Microsoft Windows 95

SYMPTOMS

When you try to restore files using the Backup tool, you may be asked to enter a password, even if you did not use a password when you created the backup set.

CAUSE

This problem can occur if the information in the <backup_name>.qic file is damaged.

RESOLUTION

The password information is contained on each of the backup disks. If you used a password to create the backup set, you must enter the correct password to restore the data.

If you are prompted for a password due to a damaged file on a floppy disk, you may be able to restore the data from the other disks in the set.

If you backed up your files to a tape or a network drive, you may not be able to restore the data if this problem occurs.

MORE INFORMATION

This behavior can also occur if the Backup.exe file or another Backup component is damaged. To resolve this issue, remove and reinstall Backup using the Add/Remove Programs tool in Control Panel.

KBCategory: kbtool
KBSubcategory: win95 msbackup
Additional reference words: 95

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: December 11, 1996
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.