Cannot Play .avi Files with Number 9 Video Card

 Last reviewed: February 9, 1998
Article ID: Q137051
The information in this article applies to:
  • Microsoft Windows 95

SYMPTOMS

When you upgrade from Windows 3.x to Windows 95 on a computer with a Number 9 video card, you may receive any of the following error messages when you try to play .avi files or run a program that plays .avi files:

  • Invalid dynamic link call to a .dll
  • Page fault in mmsystem.dll
  • This program has called an invalid dll

CAUSE

Some Number 9 video card drivers for Windows 3.x add support for DCI functions that can conflict with the DCI support in Windows 95. When you upgrade to Windows 95, the previous Number 9 DCI support is not removed.

RESOLUTION

To correct this problem, follow these steps:

  1. Use any text editor (such as Notepad) to open the System.ini file in the Windows folder.

  2. In the [Drivers] section of the System.ini file, change the line that reads 

          DCI=RFMDCI

    to read: 

          ;DCI=RFMDCI

  3. In the [Display] section of the file, change the line that reads 

          DCI-Support=On

    to read: 

          ;DCI-Support=On

  4. Save and then close the System.ini file.

  5. Shut down Windows 95 and restart your computer.

NOTE: Most Number 9 video cards also change the "DCI=" line in the [Display] section of the System.ini file. Changing this to read: 

  DCI=Display
This solves invalid dynalink problems when you run .avi files.

MORE INFORMATION

Number 9 has developed updated video drivers for Windows 95 that include support for specific features of their cards. These drivers do not correct the problem described in this article.

The behavior described in this article can also occur with a MIRO 12SD video card. To resolve this issue, follow the steps in the "Resolution" section, but in step 2, comment out the line that reads: 

   dci=mirodci
The behavior described in this article can also occur with the following video cards:
  • Cirrus Logic 5434 PCI video card
  • Creative Labs 3D Video Blaster video card
  • Diamond Stealth 3D 2000
  • Matrox Millenium
  • S3 Vision 968 video card
  • Siig Aurora 4000 PCI video card
  • Venus 1 MB video card

To resolve this issue, follow the steps in the "Resolution" section.

Additional query words: 95 #9 nine
Keywords : win95 kberrmsg kbhw kbmm kbfaq
Version : 95
Platform : WINDOWS

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Last reviewed: February 9, 1998
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