No LANtastic Network Access After Using Network Troubleshooter

• Microsoft Windows 95

SYMPTOMS

When you are using Windows 95 with a LANtastic network, you may be unable to access the network after running the Network Troubleshooter.

CAUSE

This problem can occur if both the LANtastic network client software and the Microsoft Client for Microsoft Networks is installed. The LANtastic network client software cannot be run in conjunction with support for other networks.

RESOLUTION

Remove the Microsoft Client for Microsoft Networks. To do so, follow these steps:

1. Use the right mouse button to click Network Neighborhood, and then click Properties on the menu that appears.

2. Click Client For Microsoft Networks, and then click Remove.

3. Click OK.

MORE INFORMATION

You cannot install another network client while the LANtastic client software is installed. However, when you use the Network Troubleshooter, you may be asked if you want to install the Microsoft Client for Microsoft Networks. If you choose Yes, the troubleshooter installs the client software.

To start the Network Troubleshooter, view the Troubleshooting Network Problems online Help topic.