Problems Reinstalling Microsoft Plus!

 Last reviewed: October 21, 1996
Article ID: Q137266
The information in this article applies to:
  • Microsoft Plus! for Windows 95

SYMPTOMS

When you reinstall Microsoft Plus!, you may receive one of the following error messages:

  • Setup could not open the file <file name>.

    Insert the disk labeled 'Microsoft Plus! CD-ROM' into drive A: Some disks may not be required for the selected installation options.

  • Object 2157

    Your Setup files may be damaged. Try restarting the Setup program.

    NOTE: This error message may be repeated many times before you can quit the Setup program.

  • Custom Action Error. The system cannot find the file specified.

CAUSE

These error messages can occur for any of the following reasons:

  • If you originally installed Microsoft Plus! from a CD-ROM and you later try to install the floppy disk version.
  • If you originally installed Microsoft Plus! from floppy disks and you later try to install the CD-ROM version.
  • If the path for the Microsoft Plus! files (as specified in the Setup.stf file) is incorrect. You may experience this behavior if the drive letter for a CD-ROM drive has changed.

RESOLUTION

To resolve the issue and install Microsoft Plus!, use one of the following methods:

  • Uninstall Microsoft Plus! and then reinstall it using the new media type (floppy disks or CD-ROM).
  • Rename the Setup.stf file in the Program Files\Plus!\Setup folder to Setup.old, and then run Microsoft Plus! Setup again.
  • Edit the Setup.stf file to reflect the correct path to the Microsoft Plus! source files and then run Setup again. To do so, follow these steps:

    1. Use any text editor, such as WordPad, to open the Setup.stf file 

          in the Program Files\Plus!\Setup folder.


          NOTE: If you installed Microsoft Plus! in a folder other than the
      Program Files\Plus! folder, open the Setup.stf file in the Setup
      folder in the folder in which you installed Microsoft Plus!.

    2. Change the "Source Directory" line to reflect the current path 

          to the Microsoft Plus! source files.


          NOTE: If you inadvertently remove any spaces from the end of the
      path in the "Source Directory" line, you receive the following error
      message when you run Microsoft Plus! Setup in Maintenance mode:


             Setup Error 946

         Check Modules Object

         Your Setup files may be damaged. Try restarting the Setup
         program.

      If this occurs, rename or delete the Setup.stf file and run Setup
      again from the Microsoft Plus! disks or CD-ROM.

   3. Save the Setup.stf file and then quit the editor.

   4. Run Microsoft Plus! Setup.

KBCategory: kbsetup kberrmsg
KBSubcategory: win95 winplus
Additional reference words: 95 824 error

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Last reviewed: October 21, 1996
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