Options Not Available When Connecting with Remote Mail

 Last reviewed: September 28, 1995
Article ID: Q137452
The information in this article applies to:
  • Microsoft Windows 95

SYMPTOMS

When you are using the Remote Mail feature of Microsoft Exchange, the following options may be unavailable when you click either the Connect And Update Headers or the Connect And Transfer command on the Tools menu:

  • Send Mail
  • Receive Marked Items

CAUSE

Incoming mail delivery or outgoing mail delivery, or both, have been disabled in the properties for the Microsoft Mail service in the current Microsoft Exchange profile.

RESOLUTION

To enable incoming and outgoing mail delivery, follow these steps:

  1. In Microsoft Exchange, click Services on the Tools menu.

  2. Click Microsoft Mail, click Properties, and then click the Delivery tab.

  3. Click the Enable Incoming Mail Delivery and the Enable Outgoing Mail Delivery check boxes to select them.

  4. Click OK.

KBCategory: kbtool
KBSubcategory: win95 exchange
Additional reference words: 95 ras grayed greyed

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: September 28, 1995
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.