Mouse and Keyboard Stop Functioning with Asus Motherboard

 Last reviewed: December 6, 1995
Article ID: Q137592
The information in this article applies to:
  • Microsoft Windows 95

SYMPTOMS

If you install Windows 95 on a computer with an Asus motherboard with an Intel Triton chip set, and the mouse is connected to the PS/2 mouse port on the computer, the mouse may stop responding and the keyboard may not work in MS-DOS sessions.

Reconfiguring the mouse in Device Manager does not resolve the problem, and may cause the keyboard to stop responding, even in Safe mode.

CAUSE

The PS/2 mouse port is not configured correctly on the motherboard.

RESOLUTION

Reconfigure the PS/2 mouse port on the motherboard so that it is configured correctly. For information about how to do so, please consult the computer's documentation or manufacturer.

MORE INFORMATION

To use a PS/2-style mouse on a computer with an Asus motherboard with an Intel Triton chip set, you must use a special PS/2-style mouse adapter. If the PS/2 mouse port on the computer is not configured correctly, the port does not function properly in Windows 95.

KBCategory: kbhw
KBSubcategory: win95
Additional reference words: 95

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Last reviewed: December 6, 1995
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