Error Message: System Error - Network Error on Drive <X>

 Last reviewed: January 26, 1996
Article ID: Q137869
The information in this article applies to:
  • Microsoft Windows 95

SYMPTOMS

You may receive the following error message if the network disconnects during certain network operations: 

   SYSTEM ERROR
   Network Error on Drive <X>
When you receive this error message, clicking Cancel or Retry has no effect. Pressing CTRL+ALT+DELETE also has no effect. You must turn the computer off and back on, or press its reset switch, to restart the computer.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Windows 95. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

Note that this problem does not occur when you are using a real-mode Novell NetWare client such as NETX.

This error can be triggered by a program trying to access an open file handle that has become invalid due to the network connection being lost. If the program tries to access the handle a finite number of times, clicking Cancel repeatedly will eventually return control to the program. If the program tries to access the handle in an infinite loop, there is no way to return control to the program or the system.

This error has also been reported to occur if a local, external hard disk is disconnected or turned off while a program has files on the drive open.

KBCategory: kbnetwork kbprb kberrmsg kbbuglist
KBSubcategory: win95
Additional reference words: 95 unrecoverable hangs

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Last reviewed: January 26, 1996
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