Err Msg: This Is an Invalid CD Key Value. Check the...

The information in this article applies to:

• Microsoft Plus! for Windows 95

SYMPTOMS

When you are installing Microsoft Plus!, you may be unable to type the entire CD Key number, or you may receive the following error message:

   This is an invalid CD Key value. Check the identification number
   from your CD sticker.

CAUSE

This problem can occur if the MS Sans Serif font is damaged or missing.

RESOLUTION

To correct this problem, use either of the following methods.

Method 1

Run Setup with the /K switch. This switch passes the CD Key number to Setup so that you are not asked for the number. To use this method, follow these steps:

1. Click the Start button, and then click Run.

2. In the Open box, type the following line, and then click OK

         <drive>:\setup /k "<xxxxxxxxxx>"
   

   where <drive> is the drive containing the Microsoft Plus! CD-ROM and <xxxxxxxxxx> is your 10-digit CD Key number.

   For example, if the Microsoft Plus! CD-ROM is in drive D and your CD Key number is 123-4567890, type the following line:

         d:\setup /k "1234567890"
   

Method 2

Replace the damaged or missing MS Sans Serif font. To do so, follow these steps:

1. In Control Panel, double-click the Fonts folder.

2. Click the MS Sans Serif font, and then click Delete on the File menu. When you are prompted to confirm that you want to delete the font, click Yes.

3. Click the Start button, click Run, and then type the following line in the Open box

         extract /l c:\windows <drive>:\win95\mini.cab sserife.fon
   

   where <drive> is your CD-ROM drive.

4. In Control Panel, double-click the Fonts folder.

5. On the File menu, click Install New Font.

6. Double-click "MS Sans Serif 8, 10, 12, 14, 18, 24 (VGA res)."

7. Restart your computer.

8. Run Microsoft Plus! Setup again.

Status

Microsoft has confirmed this to be a problem in Microsoft Plus! version 1.0 for Windows 95. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available

MORE INFORMATION

For additional information about using the Extract tool, please see the following article in the Microsoft Knowledge Base:

   ARTICLE-ID: Q129605
   TITLE     : How to Extract Original Compressed Windows Files