Dial-Up Networking Does Not Obtain an IP Address

• Microsoft Windows 95

SYMPTOMS

If you have two or more network adapters in your computer and you are using Dial-Up Networking to connect to a network using the TCP/IP protocol, you may not be assigned an IP address and may not be able to use a static IP address. When this occurs, running Winipcfg.exe shows an IP address and subnet mask of 0.0.0.0, even though you are connected with the TCP/IP protocol.

CAUSE

This problem can occur when you have two or more network adapters installed with TCP/IP bound to each, and you have TCP/IP bound to the Dial-Up Networking adapter.

RESOLUTION

To work around this problem, follow these steps:

1. Click Start, point to Settings, click Control Panel, and then double- click Network.

2. Click one of the network adapters. (NOTE: Do not click the Dial-Up Networking adapter.)

3. Click Properties.

4. On the Bindings tab, click the TCP/IP check box to clear it, and then click OK.

5. If you have more than two network adapters, repeat steps 2-4 until TCP/IP is bound to only one network adapter and the Dial-Up Networking adapter.

6. Click OK until you return to Control Panel. When you are prompted to restart your computer, do so.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Windows 95. An update to address this problem is now available, but is not fully regression tested and should be applied only to computers experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft does not recommend implementing this update at this time. Contact Microsoft Technical Support for additional information about the availability of this update.