Attachment Icon in MS Mail Missing with "Send To" Command

• Microsoft Windows 95

SYMPTOMS

When you send mail using the Send To command from the desktop or Windows Explorer using Microsoft Exchange, the attachment icon may be missing when the mail is received by a Microsoft Mail client (including the Microsoft Mail client in Microsoft Windows for Workgroups).

This situation can also occur if you send the attachment using the Compose New Fax Wizard and you send no text with the attachment.

RESOLUTION

When you send an attachment with the Send To command, place text before or after the attachment.

-or-

If the message has already been received, click the Forward button for the message in the Microsoft Mail client to cause the attachment title to appear.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Windows 95. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

Note that the attachment icon is still missing even if you place text before or after the attachment or you click the Forward button for the message. The file name for the attachment is displayed and you can outline the attachment, but the icon does not appear. You can open the attachment by double-clicking the outline, or you can save the attachment by clicking Save Attachment on the File menu.