Backup Error.log File Contains Garbage Characters

• Microsoft Plus! for Windows 95

SYMPTOMS

The Error.log file located in the Program Files\Accessories\Log folder created by Windows 95 Backup may contain garbage characters.

CAUSE

This problem may occur after you attempt to perform an incremental backup if any of the following conditions are true:

• Some of the files or folders specified in the original backup no longer exist.
• You do not have the necessary network access rights.
• No changes have been made to the original files before running an incremental backup.

   Microsoft Backup could not find any files for this operation.  Either
   the specified files or directory no longer exist, you do not have the
   necessary network access rights, or none of the selected files need
   to be backed up. This operation has been canceled.

RESOLUTION

To remove the garbage characters from the Error.log file, use either of the following methods:

• Manually delete the garbage characters by opening the file in any text editor (such as Notepad).
• Click the Overwrite Old Status Log Files check box in Backup so that it is selected. To access the check box, click Options on the Settings menu in Backup, and then click the General tab.

STATUS

Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.