Send Fax Wizard Does Not Convert Long File Name for Attachment

• Microsoft Windows 95

SYMPTOMS

When a message composed using the Send Fax Wizard contains attachments with long file names, the attachments are not converted to short file names when they are received by a Windows 3.x Microsoft Mail client. If you double-click such an attachment in the Microsoft Mail client, you receive a message stating that the file is not associated with a program.

RESOLUTION

To work around this problem, save the attachment in the Microsoft Mail client to an appropriate short file name with the correct extension. You can then open the attachment using the short file name.

Note that you may also experience the problem described in the following article in the Microsoft Knowledge Base:

  ARTICLE-ID: Q141901
  TITLE     : Attachment Icon in MS Mail Missing with "Send To" Command

STATUS

Microsoft has confirmed this to be a problem in Microsoft Windows 95. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.