Cannot Play .wav and .avi Files on Toshiba 2155CDS Laptop

Last reviewed: March 25, 1996
Article ID: Q148823

The information in this article applies to:

Microsoft Windows 95

SYMPTOMS

Some Toshiba 2155CDS laptop computers with an ESS chip set may not play .wav and .avi files in Windows 95.

RESOLUTION

Contact Toshiba for information about a replacement chip.

MORE INFORMATION

On some Toshiba 2155CDS laptop computers, the DMA channel gets reset from 1 to 0. Customers can downgrade to a BIOS earlier than 5.0, which turns Plug and Play support off, to restore the sound capabilities. CD audio and MIDI files are not affected.

KBCategory: kbhw kbmm
KBSubcategory: win95
Additional reference words: 95

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Last reviewed: March 25, 1996
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