Cannot Access Network When Connected to Dial-Up Server

 Last reviewed: April 3, 1996
Article ID: Q149454
The information in this article applies to:
  • Microsoft Windows 95
  • Microsoft Plus! for Windows 95

SYMPTOMS

If you dial in to a Windows 95 Dial-Up Networking Server that is connected to a local area network (LAN) using only the IPX protocol and you try to access a network resource on a computer other than the Dial-Up Networking Server, you may receive one of the following error messages:

  • The network name cannot be found
  • The computer or sharename could not be found

CAUSE

This behavior can occur if the network address for the IPX protocol is set to zero. IPX packets cannot be routed to a network with an address of zero.

RESOLUTION

To access network resources on a computer other than the Dial-Up Networking Server, use one of the following methods:

  • Install the NetBEUI protocol on all computers, including the Dial-Up Networking Server and the client computer. To do so, follow these steps:

    1. In Control Panel, double-click Network.

    2. Click Add, click Protocol, and then click Add.

    3. Click Microsoft in the Manufacturers box, click NetBEUI in the 

          Network Protocols box, and then click OK.
  • Set the network address in the IPX protocol's properties to something other than zero. Follow these steps on all computers, including the Dial-Up Networking Server and the client computer:

    1. In Control Panel, double-click Network.

    2. Click the IPX/SPX-compatible network protocol bound to the LAN 

          adapter, and then click Properties.

    3. On the Advanced tab, click Network Address, change the value to 

          a number greater than zero, and then click OK.

NOTE: Whichever method you choose, the steps must be performed on every computer on the LAN, including the Dial-Up Networking Server.

MORE INFORMATION

Windows 95 sets the network address for the IPX protocol to zero by default. When a Dial-Up Networking connection tries to view or connect to a resource, the IPX packets are not routed because they cannot be routed to a network with a network address value of 0.

KBCategory: kbnetwork
KBSubcategory: win95 dun
Additional reference words: 95 ras remote access

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: April 3, 1996
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.