Infrared Devices Not Listed in Add New Hardware Tool

 Last reviewed: October 11, 1996
Article ID: Q149680
The information in this article applies to:
  • Microsoft Windows 95
  • Microsoft Windows 95 OEM Service Release 1

SYMPTOMS

The Infrared Devices hardware type may no longer be listed in the Add New Hardware tool in Control Panel.

CAUSE

This behavior can occur if you add and then remove the downloadable Windows 95 Infrared Driver (IrDA) using the Add/Remove Programs tool in Control Panel in a Windows 95 OEM Service Release 1 (OSR1) installation.

RESOLUTION

To regain the Infrared Devices hardware type in the Add New Hardware tool, you must reinstall Windows 95 OSR1.

MORE INFORMATION

If Windows 95 was preinstalled on your computer and you have not installed Windows 95 Service Pack 1, you can determine whether you have Windows 95 OEM Service Release 1 by using the right mouse button to click My Computer and then clicking Properties on the menu that appears. If the version number reported is 4.00.950a, you are using OEM Service Release 1 and you do not need to install IrDA or any of the other Windows 95 Service Pack 1 updates or components.

For additional information about Windows 95 OSR1, please see the following article in the Microsoft Knowledge Base: 

   ARTICLE-ID: 148761
   TITLE     : Description of Windows 95 OEM Service Release 1

KBCategory: kbhw
KBSubcategory: win95 windrvr
Additional reference words: 95

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Last reviewed: October 11, 1996
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