New Hardware Is Added to All Hardware Profiles

• Microsoft Windows 95

SYMPTOMS

After you add new hardware on a docking station with the Add New Hardware Wizard, Windows 95 may become unstable or generate hardware-oriented error messages when the computer is undocked.

CAUSE

This behavior can occur if Windows 95 has installed the new hardware in all configurations (both docked and undocked).

RESOLUTION

Use either method:

• If the hardware was added in the docked state and the hardware is not present in the undocked state, remove the device in Device Manager. If the hardware was added in the undocked state, remove the device from the docked configuration.

  NOTE: Disabling the device in the unwanted configuration in Device Manager may not resolve the conflicts. Be sure to click the missing device and click Remove, and then confirm which hardware profile you want to modify.

• Boot the computer in the docked configuration first. Run the Add New Hardware Wizard, and allow it to detect the devices. Then, boot in the undocked configuration, and run the Add New Hardware Wizard again.

  Windows 95 will detect that the device is not present in the alternate configuration and prompt you to remove the device from that configuration.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Windows 95. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.