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The information in this article applies to:
SYMPTOMS
You may receive the following error message when you start Windows 95 or
when you access the network:
The NetWare Compatible shell is not available.
Contact your network administrator.
CAUSE
This behavior occurs if the Microsoft Service for NetWare Directory
Services (NDS) is removed but two files updated by the Microsoft Service
for NDS are not replaced with the original files.
RESOLUTION
If you want NDS support for a NetWare network, reinstall the Microsoft
Service for NDS. For additional information, please see the following
article in the Microsoft Knowledge Base:
ARTICLE-ID: Q138596
TITLE : Microsoft Service for NetWare Directory Services Readme.txt
If you do not want NDS support, follow these steps to correctly remove the
NDS services:
- Reinstall the Microsoft Service for NDS and the Microsoft Client for
NetWare Networks (if it is not currently installed). To reinstall the
Microsoft Client for NetWare Networks, double-click Network in Control
Panel, click Add, click Client, click Add, click Microsoft, click
Microsoft Client For NetWare Networks, and then click OK. After the
client is installed, install the Microsoft Service for NDS.
- In Control Panel, double-click Network. Remove the Microsoft Service
for NDS by clicking it and then clicking Remove. When you do this,
Windows 95 reinstalls the original files used by the Microsoft Client
for NetWare Networks. When you are prompted whether to retain the newer
versions of the Nwnp32.dll and Nwredir.vxd files, click No so that the
newer files are replaced by the original files.
NOTE: If you are prompted whether to retain any other files, decide to
replace them with original versions only if doing so will not interfere
with other programs.
- When you are prompted to restart the computer, click No if you do not
want NetWare support and then skip to step 4. If you want NetWare
support without NDS services, click Yes.
- If you do not want NetWare support, remove the Microsoft Client for
NetWare Networks by clicking it and then clicking Remove. Restart the
computer when you are prompted to do so.
NOTE: If you cannot complete these steps for some reason, renaming the
Nwnp32.dll file should cause the error message to stop appearing. Note
that this method does not correct the registry or replace the original
files.
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