Reinstalling Causes Loss of MS Exchange Client Functions

Last reviewed: September 30, 1996
Article ID: Q151660

The information in this article applies to:

Microsoft Windows 95
Microsoft Windows 95 OEM Service Release 2

SYMPTOMS

If you use the Microsoft Exchange Server client and you choose to reinstall Microsoft Exchange, The Microsoft Network, or Microsoft Fax during a custom Windows 95 installation, Microsoft Schedule+ 7.0 may no longer work properly and many of the menu items for the Microsoft Exchange Server client may no longer appear.

CAUSE

When you reinstall the Microsoft Exchange client that is included with Windows 95, The Microsoft Network, or Microsoft Fax, the Microsoft Exchange Server client files are overwritten. The Microsoft Exchange client that is included with Windows 95 does not include the advanced features of the Microsoft Exchange Server client.

RESOLUTION

To resolve these problems, reinstall the Microsoft Exchange Server client.

MORE INFORMATION

When this situation occurs, the following menu items no longer appear:

   File     Add to Favorites
   Tools    Synchronize
            All folders
            This Folder
            Download Address Book
            Inbox Assistant
            Out of Office Assistant
            Application Design
            Folder Designer
            Copy Folder Design
            Folder Design Cue Cards
   Compose  New Form

Note that some portions of the Inbox Assistant may still function (such as moving mail to folders other than the Inbox), but there is no way to alter this behavior without reinstalling the Microsoft Exchange Server client. If you made changes to the default fonts, such as the font used to reply to mail, you must reconfigure your preferences.

KBCategory: kbtool kbsetup
KBSubcategory: win95 xclnsch xclnwin95
Additional reference words: 95 osr2

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Last reviewed: September 30, 1996
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