Compression Agent Restarts Continuously on PCMCIA Drives

• Microsoft Windows 95
• Microsoft Plus! for Windows 95
• Microsoft Windows 95 OEM Service Release 2

SYMPTOMS

When you use Compression Agent with a removable PCMCIA hard disk, Compression Agent may restart continuously at 10 percent finished.

CAUSE

This behavior can occur if the drive is marked as removable in Device Manager.

RESOLUTION

To work around this behavior, follow these steps:

1. In Control Panel, double-click the System icon.

2. Click the Device Manager tab, and then double-click Disk Drives.

3. Double-click the appropriate drive to display its properties.

4. Click the Settings tab, and then click the Removable check box to clear it.

5. Click OK, and then click OK.

6. When you are prompted to restart your computer, do so.

STATUS

Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

This problem is specific to PCMCIA drives and does not affect other removable drives such as floppy disk drives.