Hayes Optima 14.4 PCMCIA Modem Not Recognized by Windows 95

Last reviewed: June 26, 1996
Article ID: Q152835

The information in this article applies to:

Microsoft Windows 95

SYMPTOMS

When you insert a Hayes Optima 14.4 PCMCIA modem into a PC Card socket, you may hear a single (low) tone indicating that the PCMCIA modem is not recognized.

CAUSE

Versions of the Hayes Optima PCMCIA 14.4 modem prior to version 2.6H do not work with Windows 95 PC Card socket services.

NOTE: Hayes Optima PCMCIA 14.4 modems prior to version 2.6H can be identified by their beige color. Later versions of the modem are silver.

RESOLUTION

Contact Hayes Microcomputer Products to upgrade your modem to version 2.6H or later.

KBCategory: kbhw
KBSubcategory: win95 wincomm
Additional reference words: 95 pc-card pccard

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Last reviewed: June 26, 1996
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