Cannot Uninstall Microsoft Internet Products in OSR2

 Last reviewed: January 16, 1997
Article ID: Q155365
The information in this article applies to:
  • Microsoft Windows 95
  • Microsoft Windows 95 OEM Service Release version 2

SYMPTOMS

When you try to uninstall Microsoft Internet Explorer or Microsoft Internet Mail and News, you find that they are not listed in the Add/ Remove Programs tool in Control Panel.

CAUSE

These programs are preinstalled with Windows 95 OEM Service Release 2 (OSR2) and do not register themselves in the uninstall list.

RESOLUTION

To work around this problem, install these programs from the OSR2 CD-ROM, or from the Web.

CD-ROM location: 

   Program                  CD-ROM location
   ----------------------------------------------------
   Internet Explorer        Other\ie30\Msie30.exe
   Internet Mail and News   Other\Mailnews\Mailnews.exe
Web location: 

   http://www.microsoft.com/ie/download/
Installing these programs causes them to be registered in the uninstall list. After you install them, you can uninstall them using the Add/Remove Programs tool.

KBCategory: kbsetup
KBSubcategory: win95 msiew95 inetmailw95 inetnewsw95 osr2
Additional reference words: 95

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Last reviewed: January 16, 1997
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