Errors Using IBM Anti-Virus with FAT32 File System

Last reviewed: November 6, 1996
Article ID: Q158853

The information in this article applies to:

Microsoft Windows 95 OEM Service Release versions 2, 2.1

SYMPTOMS

You may experience either of the following symptoms with IBM Anti-Virus:

When you are installing IBM Anti-Virus, the Setup program offers to scan for viruses. If you choose to scan, you may receive an error message stating that the master boot record could not be read.
When you are scanning for viruses on a drive using the FAT32 file system, IBM Anti-Virus may report that errors occurred while it was checking for viruses. The error log may contain the following information:
```
      Errors during virus checking: unexpected error code 18
```

CAUSE

IBM Anti-Virus is not written to work with the new FAT32 file system included with OEM Service Release 2.

RESOLUTION

Contact IBM for an updated copy of IBM Anti-Virus.

MORE INFORMATION

The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or other- wise, regarding this product's performance or reliability.

KBCategory: kbtool
KBSubcategory: win95 osr2
Additional reference words: 95

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Last reviewed: November 6, 1996
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