Mouse Hangs When Refresh Button in Device Manager Is Used

Last reviewed: November 7, 1996
Article ID: Q158943

The information in this article applies to:

Microsoft Windows 95 OEM Service Release versions 2, 2.1

SYMPTOMS

When you click the Refresh button in Device Manager, the mouse may stop responding (hang) for a few seconds, or the computer may stop responding.

CAUSE

The computer may have a SCSI interface card or built-in SCSI device.

RESOLUTION

The computer (or mouse) is not hung. After pausing for a few seconds, the system should work normally.

MORE INFORMATION

SCSI controller drivers or SCSI device drivers may cause this behavior. To test this, disable the device or remove real-mode drivers for the device to see if the behavior is minimized.

KBCategory: kbenv
KBSubcategory: win95 osr2
Additional reference words: 95

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Last reviewed: November 7, 1996
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