Microsoft Exchange Configuration May Not Run During Setup

The information in this article applies to:

• Microsoft Windows 95 OEM Service Release versions 2, 2.1

SYMPTOMS

After you install Windows 95 OEM Service Release 2 (OSR2) and restart the computer, the initial configuration for Microsoft Exchange (Windows Messaging) may not run.

RESOLUTION

Use one of the following methods to install Windows Messaging on your computer:

• If the Inbox icon appears on the desktop, double-click it and follow the instructions in the Inbox Setup Wizard.
• If the Inbox icon is not on the desktop, use the Add/Remove Programs tool to install Microsoft Exchange. To do this, follow these steps:

  1. In Control Panel, double-click Add/Remove Programs.

  2. Click the Windows Setup Tab.

  3. Click the Microsoft Exchange check box to select it.

  4. Click OK.

  5. Follow the instructions in the Inbox Setup Wizard.

STATUS

Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.