Err Msg: The Computer You're Dialing into Does Not Respond...

• Microsoft Windows 95

SYMPTOMS

When you are using Windows 95 to dial into a Windows 95 Dial-Up Networking server, you may receive the following error message:

   The computer you're dialing into does not respond to a network
   request. Check your server type setting in the properties of the
   connection.

CAUSE

This error can be caused by one or more of the following conditions:

• The network protocols in the connectoid have not been configured correctly.
• The network protocols in the connectoid do not match the protocols on the server.
• The protocol configured in the connectoid is either not installed in Network properties or is damaged.
• A terminal logon is required after negotiation.
• Dial-Up Networking Server has not been installed or enabled on the server.

RESOLUTION

To resolve the problem, use the appropriate method(s):

• Check Network properties for the client and the server, and the connectoid properties to ensure that a matching protocol has been installed on both computers. If the protocol is already present, remove the Dial-Up adapter and all protocols and reinstall Dial-up Networking.

  To check the connectoid properties, click the Start button, point to Programs, point to Accessories, and then click Dial-up Networking. Use the right mouse button to click the connectoid, and then click Properties.

• If the IPX protocol is being used, ensure that the frame type on the server and the client match. To do this, click IPX/SPX in Network properties. Click Properties, click the Advanced tab, and then click Frame Type.
• Verify that the line protocol on the client is the same as the server. To do this, use the right mouse button to click the connectoid in Dial- Up Networking, click Properties, and then click the Server Types tab. Check the type of Dial-Up Server.
• If TCP/IP is being used, check to see if the server is using DHCP or static IP addresses. If static IP addresses are being used, make sure you enter the IP address in the connectoid's properties. To set the IP address, use the right mouse button to click the connectoid in Dial-Up Networking, click Properties, click the Server Types tab, and then click TCP/IP Settings. Click Specify An IP Address and enter the address assigned by your network administrator or Internet service provider (ISP).
• Enable the "Bring up terminal window after dialing" option on the Options tab in the connectoid's properties. This should be necessary only if the server does not support CHAP, PAP, or SPAP authentication for PPP line protocol connection. This is not necessary if the server is a Windows 95-based or Windows NT-based computer.
• Make sure that Dial-Up Networking Server has been installed on the Windows 95-based server. Dial-Up Networking Server is available with Microsoft Plus! for Windows 95. If Dial-Up Networking Server is installed, verify that the Server option is enabled. To do so, follow these steps:

  1. Click Dial-Up Server on the Connection menu in Dial-Up Networking

  2. Click the Allow Caller Access option.

  3. If you are using share-level security, click Change Password and set

        the password. If you are using user-level security, click Add and
        add the users you want to be able to dial in.
  

  4. If necessary, click Server Type and select either "PPP: Windows 95,

        Windows NT, Internet" or "Windows for Workgroups and Windows NT
        3.1." The default is PPP. "Windows for Workgroups and Windows NT
        3.1" should be used only if Windows for Workgroups 3.11-based
        computers with RAS installed will dial in.
  

  NOTE: TCP/IP is not recommended because Windows 95 Dial-Up Networking Server is point-to-point, not point-to-LAN. If you want to use TCP/IP, you need to dial into a Microsoft Windows NT Workstation- or Server- based computer with RAS enabled to be a server.