Error Message: Internal MAPI Error

Last reviewed: March 19, 1997
Article ID: Q165414

The information in this article applies to:

Microsoft Windows 95 OEM Service Release versions 2, 2.1

SYMPTOMS

When you are running the Inbox Setup Wizard and you click the Back button to change a setting, you may receive the following error message:

   Internal MAPI error
   The properties of Microsoft Fax
   could not be saved into the profile.
   Contact your administrator.

RESOLUTION

To resolve this issue, use either of the following methods:

Cancel the Inbox Setup Wizard and start the Inbox Setup Wizard again.
Use the Add/Remove Programs tool in Control Panel to remove Windows Messaging, restart Windows 95 when you are prompted, and then reinstall Microsoft Fax. This adds Windows Messaging by default. When you click the Apply button, the Inbox Setup Wizard will start.

NOTE: You can add additional Windows Messaging components you may need by clicking Details for Windows Messaging.

MORE INFORMATION

When you click the Back button the Next button may disappear, preventing you from completing the Inbox Setup.

Additional query words: 95 exchange
Keywords : kbenv win95
Version : 95
Platform : WINDOWS
Issue type : kberrmsg

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Last reviewed: March 19, 1997
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