Err Msg: Cannot Find a Device File That May Be Needed to Run...Last reviewed: December 15, 1997Article ID: Q166832 |
The information in this article applies to:
SYMPTOMSWhen you restart your computer following the installation of the Dial-Up Adapter, you may receive the following error messages:
CAUSEThis problem can occur if you install Dial-Up Networking or the Dial-Up Adapter and then cancel Setup while the Copying Files dialog box is displayed. The Dial-Up Networking files are not copied to the hard disk but the file names are added to the Windows 95 registry. When the computer is restarted, the files are requested and cannot be found.
RESOLUTIONNOTE: If you have previously set up Dial-Up Networking and have added items such as phone numbers, TCP/IP settings, and other protocols, record the information before you remove the Dial-Up adapter. Do the same for Network Adapter properties information if a network adapter is listed in Network properties. To resolve this problem, remove and then reinstall Dial-Up Networking. To do so, follow these steps:
NOTE: Check with your system administrator or Internet service provider to determine the required settings for Dial-Up Networking and TCP/IP. For additional information about configuring Dial-Up Networking to work with an Internet service provider, see the following article in the Microsoft Knowledge Base:
ARTICLE-ID: Q133219 TITLE : Connecting to the Internet Using a Service Provider MORE INFORMATIONIf you cancel the Dial-Up Adapter installation while the Copying Files dialog box is displayed, the installation proceeds and returns the following message:
For information about similar startup problems, see the following articles in the Microsoft Knowledge Base:
ARTICLE-ID: Q140010 TITLE: Microsoft Plus! Setup Inadvertently Installs NetWare Client ARTICLE-ID: Q137454 TITLE: Err Msg: Cannot Find a Device File...Vnetsup.vxd |
Additional query words: 95
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