Stack Fault Creating Shortcut in Spanish OSR2

 Last reviewed: April 30, 1997
Article ID: Q167732
The information in this article applies to:
  • Microsoft Windows 95 OEM Service Release versions 2, 2.1

SYMPTOMS

In the Spanish version of Windows 95 OEM Service Release 2 (OSR2) or 2.1, the following error message may occur when you try to create a new shortcut by clicking File, pointing to New, and then clicking Shortcut in Windows Explorer. 

   This program has performed an illegal operation and will be shut down.
If you click Details, you receive information similar to: 

   EXPLORER caused a stack error in module SHELL32.DLL at 0137:7fdb5b67
Once this error message is cleared, the process of creating the shortcut may continue successfully.

CAUSE

There is a problem in the Spanish version of Windows 95 OEM Service Release versions 2 and 2.1 that results in this error.

RESOLUTION

You can work around this problem by using the following method to create a new shortcut:

Use the right mouse button to click the location in which you want to create the new shortcut, point to New on the menu that appears, and then click Shortcut.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Windows 95 OEM Service Release versions 2 and 2.1. An update to address this problem is now available, but is not fully regression tested and should be applied only to computers experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft does not recommend implementing this update at this time. Contact the vendor of your OEM version of Windows 95 or Microsoft Technical Support for additional information about the availability of this update.

Additional query words: 95
Keywords : kberrmsg kbui osr2 win95 kbfixlist
Version : 95
Platform : WINDOWS

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Last reviewed: April 30, 1997
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