Spool32.exe Error When Printing on a Network

• Microsoft Windows 95
• Microsoft Windows 95 OEM Service Release versions 2, 2.1

SYMPTOMS

When you print from a Windows 95 workstation on a Token Ring or Ethernet network to a printer shared on a Novell NetWare print server, you may experience the following symptoms, which occur in sequence, on an intermittent basis:

• Printing stops responding (hangs) for a short period of time.
• The Printing dialog box displays a spool32 error message.
• The print job is usually printed correctly.
• When the workstation recovers from the hung state, there are no printers listed in the Printers folder. The next time you attempt to print, you may receive the following error message:

        There is no default printer.
        To install and select a default printer, click the Start button,
        point to Settings, click Printers, and then double-click Add
        Printer.
  

STATUS

Microsoft has confirmed this to be a problem in Microsoft Windows 95 and OEM Service Release 2 (OSR2). An update to address this problem is now available, but is not fully regression tested and should be applied only to computers experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft does not recommend implementing this update at this time. Contact Microsoft Technical Support for additional information about the availability of this update.