Use of Keyboard or Mouse During First Boot May Cause Hang

Last reviewed: June 5, 1997
Article ID: Q169627

The information in this article applies to:

Microsoft Windows 95

SYMPTOMS

When you are installing Windows 95 on an IBM Model 330 computer, using the mouse or keyboard during the first reboot may cause the computer to stop responding (hang).

CAUSE

The computer's BIOS may need to be updated to work correctly with Windows 95.

RESOLUTION

Upgrade the BIOS to version 40 or later. For information about updating the BIOS, please contact IBM.

For additional information about troubleshooting problems that may occur during the first reboot during Windows 95 Setup, see the following article in the Microsoft Knowledge Base:

   ARTICLE-ID: Q129260
   TITLE     : Windows 95 Setup: Description and Troubleshooting Steps

Additional query words: 95
Keywords : kbhw kbsetup win95
Version : 95
Platform : WINDOWS

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Last reviewed: June 5, 1997
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