Shortcuts Missing from Start Menu After Windows Setup

Last reviewed: October 30, 1997
Article ID: Q172877
The information in this article applies to:
  • Microsoft Windows 95

SYMPTOMS

After you install Windows 95, various shortcuts (possibly including Calculator, Character Map, Disk Defragmenter, DriveSpace, MS-DOS Prompt, Notepad, Phone Dialer, and Windows Explorer) may be missing from the Start menu. Removing and reinstalling these components does not create the shortcuts, nor does running the group converter tool (GRPCONV.EXE /S).

CAUSE

When you ran Setup, the PATH environment variable did not include the Windows folder, or the PATH environment variable was changed after the initial reboot during Setup. A likely cause of this issue is a network login script that sets the PATH variable. To check this, type "set" (without quotation marks) at a command prompt. This command lists the current environment variables, including the PATH setting.

RESOLUTION

Correct the "SET PATH=" statement in the local Autoexec.bat file and/or the network login script as necessary. Make sure that the "SET PATH=" statement includes the Windows folder (for example, C:\Windows). Then, run Setup again. When you are prompted, choose the "Restore Windows files that are changed or corrupted" option.


Additional query words: 95 logon
Keywords : win95 kbsetup kbtool
Version : WINDOWS:95
Platform : WINDOWS


THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: October 30, 1997
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.