Cannot Send Messages Using WinPopup

• Microsoft Windows 95

SYMPTOMS

When you attempt to send a message using the WinPopup tool, you may receive one of the following error messages:

• Messages sent through a NetWare server are limited to 38 characters. Shorten your message, and then try again.
• The name you specified cannot be found on the network. Check the name, and then try sending your message again.

CAUSE

These error messages can occur when you send WinPopup messages to an invalid or inaccessible computer name, or when you send to a computer with the same name as the sender's user name (whether or not it is also a valid computer name on the network).

The first error message occurs when you attempt to send a WinPopup message longer than 38 characters.

The second error message occurs when you attempt to send a WinPopup message with 38 characters or less.

RESOLUTION

Use a computer naming convention such that no user name or computer name is the same. Do not attempt to send WinPopup messages to a computer name or user name that is the same as your current user name. If you are still having trouble sending messages to a unique computer name or user name, check for network connectivity to that computer.

STATUS

Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

For information about troubleshooting network connectivity, see the following articles in the Microsoft Knowledge Base:

   ARTICLE-ID: Q134304
   TITLE     : Troubleshooting Browsing with Client for Microsoft Networks

   ARTICLE-ID: Q152262
   TITLE     : Mismatched IPX/SPX Frame Types Prevent Connectivity