Computer Hangs Using Panasonic "Big 5" CD-ROM Drive

Last reviewed: October 2, 1997
Article ID: Q174602

The information in this article applies to:

Microsoft Windows 95

SYMPTOMS

When you try to start your Windows 95-based computer, it may stop responding (hang).

CAUSE

This behavior can occur if you are using IDE busmastering drivers with the Panasonic "BIG 5" 5-disc CD-ROM changer (model SQ-TC510N).

RESOLUTION

To resolve this problem, contact Panasonic to update the device with the latest firmware revision.

To work around this problem, remove the CD-ROM changer. For information about removing your CD-ROM changer, contact Panasonic.

Keywords          : win95 kbenv kbhw
Version           : WINDOWS:95
Platform          : WINDOWS

================================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: October 2, 1997
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.