Windows 95 Roaming Profiles Do Not Work with Citrix WinFrame

• Microsoft Windows 95
• Microsoft Windows 95 OEM Service Release version 2

SYMPTOMS

When you are using Citrix WinFrame version 1.6, Service Pack 5 or later, roaming profiles do not work in Windows 95.

CAUSE

When you use the User Manager tool to create or edit the user information for a user account, Citrix WinFrame-specific information is embedded in the Security Accounts Manager (SAM) database. When a Windows 95 client tries to retrieve the user information from the domain controller, the client cannot process all of the data because of the size of the user information returned. Because the client cannot read the home directory information, roaming profiles do not work.

MORE INFORMATION

To prevent this problem from occurring, use either of the following methods:

Method 1

Do not edit user accounts with the User Manager tool provided on the WinFrame server.

Method 2

Obtain the fix referenced below.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Windows 95. A fix to this problem is in development, but has not been regression tested and may be destabilizing in production environments. Microsoft does not recommend implementing this fix at this time. Contact Microsoft Technical Support for additional information about the availability of this fix.

The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.