Fatal Exception Error Accessing Windows NT Share From Windows 95

• Microsoft Windows 95
• Microsoft Windows NT Server version 4.0
• Microsoft Windows NT Workstation version 4.0

SYMPTOMS

When you attempt to open a file or folder on Windows NT shared network drive that is on a NTFS partition, you may receive the following error message:

   A Fatal Exception 0E has occurred at 0028:C0231810 in VXD VMM(0D) + 
   00001810. 

   The current Application will be terminated.

CAUSE

This behavior can occur if both of the following conditions exist:

• The file or folder you are attempting to open has a long file name.
• You have disabled short file name (standard 8.3 naming) creation on the Windows NT computer.

RESOLUTION

To resolve this issue, obtain and install Microsoft Windows 95 Service Pack 1.

For information about Windows 95 Service Pack 1, please see the following article in the Microsoft Knowledge Base:

   ARTICLE-ID: Q142794
   TITLE     : Availability of Microsoft Windows 95 Service Pack 1

MORE INFORMATION

This behavior can also occur if the networking components have been removed and reinstalled on a computer that has Windows 95 Service Pack 1 installed. Reinstalling the networking components from the Windows 95 CD-ROM overwrites the Windows 95 Service Pack 1 version of the networking files. You should reinstall Windows 95 Service Pack 1 after installing network files from the Windows 95 CD-ROM.