Fatal Exception in Msgsrv32.exe When You Quit Windows 95

• Microsoft Windows 95

SYMPTOMS

When you quit Windows 95, you may receive a fatal exception error message that references the Msgsrv32.exe file.

CAUSE

This behavior can occur if you have the Autodesk AutoCad Release 14 program installed on your computer, and the Graphics Display Interface (GDI) handle table has become damaged.

RESOLUTION

To work around this issue, remove the Microsoft Find Fast shortcut from the StartUp folder. To do so, use the following steps:

1. Right-click the desktop, click New, and then click Folder.

2. Type "Disabled StartUp shortcuts" (without quotation marks), and then press ENTER.

3. Click Start, point to Find, and then click Files Or Folders.

4. In the Named box, type "startup" (without quotation marks), and then click the Advanced tab.

5. In the Of Type box, click Folder, and then click Find Now.

6. Double-click the StartUp folder (after you verify it is in the Windows\Start Menu\Programs folder), right click the Microsoft Find Fast shortcut, and then click Cut.

7. Quit the Find Files Or Folders tool, right-click the Disabled StartUp Shortcuts folder, and then click Paste.

8. Restart your computer.

MORE INFORMATION

For more information about this issue, contact Autodesk.